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Q Is Chiaus a manufacturer or a trading company?
A We are a manufacturer with a 100,000㎡ production base and more than 15 advanced production lines.
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Q Where is Chiaus located? Can customers visit Chiaus factory?
A Our factory is located in Quanzhou City, Fujian Province, China. We also have an office building in Xiamen City, Fujian Province. You are welcome to visit Chiaus factory.
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Q Which industries does Chiaus primarily serve?
A We offer one-stop customization services, covering baby care, women’s care, adult care, and pet care product lines.
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Q What are Chiaus’s main export markets?
A Our main export markets include Southeast Asia, Central Asia, Europe, and the Middle East.
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Q Can Chiaus support factory audits or video inspections?
A Yes. We support both factory audits and live video inspections. You are welcome to visit our manufacturing facilities in person, arrange a third-party audit, or conduct a virtual factory tour at your convenience.
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Q What product categories does Chiaus manufacture?
A We mainly provide disposable hygiene products for baby care, adult care, feminine care, and wet wipes sectors.
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Q Does Chiaus provide a selection guide or comparison chart?
A Yes. We can tailor a product solution for you based on your market requirements, budget, and other specific needs.
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Q Does Chiaus require new tooling or molds for customization?
A New molds or tooling may be required for projects involving special product structures, custom embossing designs, printed back sheets, customized packaging graphics, or unique packaging formats. We will evaluate your project requirements and recommend the most suitable solution.
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Q What is Chiaus’s typical lead time for a custom product?
A For new products requiring initial production runs, our lead time is typically 40–45 days. For repeat orders, the lead time is generally 20–30 days.
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Q Can Chiaus provide OEM/ODM branding such as logo, label, or manual customization?
A Yes. We provide one-stop OEM/ODM services, including market res e arch , global sourcing of high-quality raw materials, brand strategy and design, product customization, and more.
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Q Can Chiaus customize all category products based on drawings or samples?
A Yes. We offer free samples and can support you with product drawing and prototyping.
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Q Which certifications does Chiaus have?
A We have certifications and compliance support including FDA, ISO 9001, ISO 45001, SGS, FSC certification, OEKO-TEX® Standard 100, CE, BSCI, BRC, CGMP, ISO 14001, and ISO 50001.
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Q Can Chiaus support customer-specific standards or specifications?
A Yes. We can support customer-specific standards, subject to technical evaluation. We also support product testing and certification requirements to help you meet target market regulations and quality expectations.
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Q Can Chiaus support third-party inspection?
A Yes. Third-party inspection is welcome. You will be responsible for the inspection cost, and we will support the necessary inspection steps.
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Q What tests can Chiaus perform for products?
A We can arrange aging tests for raw materials, such as creep resistance testing. Finished products are usually tested according to Chinese standards, including GB/T 28004.1 and GB 15979. We can also arrange product testing according to your specific requirements.
